Refund policy

Refund Policy

Every ChipWorks shirt is printed on demand, just for you. Because of that, we can't accept returns or exchanges for change of mind or wrong size. Please check the size chart before ordering.

Damaged, misprinted or wrong item
If your order arrives damaged, misprinted, defective, or isn't what you ordered, we'll send a free replacement or give you a full refund, your choice. To claim, email frontdeck@mail.grokbot.com within 30 days of delivery with your order number and a clear photo of the problem. You don't need to send the item back.

Lost packages
If tracking shows your package as lost, contact us within 30 days of the estimated delivery date and we'll help sort it out.

Refunds
Approved refunds go back to your original payment method. Your bank may take 5 to 10 business days to show them.

Contact
Questions? Email frontdeck@mail.grokbot.com.